PRIVACY POLICY

Our website address
https://renetec.com

By using our services, website, or contacting us, you agree that we process your personal data in accordance with this privacy policy. 
Renetec Oy (the Data Controller) is committed to complying with the applicable European Union and Finnish regulations on data protection and security. All processing of personal data is carried out in accordance with the current laws. 

RENETEC’S RIGHT TO PROCESS PERSONAL DATA

• You have given your consent to the processing of personal data.
• The processing of your personal data is necessary for the performance of a contract.
• We process your personal data to comply with the obligations imposed by law or regulations.
• The processing is necessary for the legitimate interests pursued by the company (legitimate interest may be applicable, for example, in direct marketing).

COLLECTION AND PROCESSING OF REGISTER DATA

• To fulfill contractual obligations between the data controller and customers and various stakeholders.
• To manage and develop customer relationships.
• To collect customer feedback and measure customer experience.
• For marketing, market research, and organizing marketing competitions.
• For statistics and analysis.

The retention of personal data complies with the law.

REGULAR SOURCES OF INFORMATION IN THE REGISTER

Personal data is collected from the following sources:

• The data subject themselves, such as through contact forms on the com website or through social media services.
• Through the data controller’s website (newsletter subscriptions, material downloads, event registrations).
• Meetings with customers and other stakeholders.
• Generally available sources, including public and private registers.

In addition, the Data Controller collects visitor information from the website using Google Ads and Google Analytics (GA4) services to analyze and improve the website and target relevant marketing to site visitors. The information is automatically recorded in the register when the user provides information on the website or uses the www.renetec.com service.

COOKIES ON THE RENETEC.COM WEBSITE

The Data Controller uses cookies on its websites to improve user experience and target advertising. Cookies are small text files sent to and stored on the user’s computer at the request of the browser.

The cookies used by the Data Controller are related to targeted marketing (Google Ads), analysis and tracking of website visitor data (Google Analytics), and the social media channels used by the Data Controller (including LinkedIn, YouTube, Twitter, Instagram, and Facebook). The software records, for example, which page the person visits, how long they stay on the site, how they arrived at the site, and which links they click.

Cookies can be refused by adjusting the settings of most browsers. Registered individuals are advised that the online service may not function smoothly if cookies are disabled.

DATA SECURITY

Registered individuals have the right to request information about where their data is stored within the company. Registered individuals have the right to correct any information they have provided to the data controller. In addition, registered individuals have the right to be forgotten to the extent that the law or contract does not require otherwise.

The data of the registered individuals is stored on servers provided by our service provider, which are protected accordingly. The personal data we collect and process is kept confidential and is not disclosed to others unless necessary for the performance of their duties or on a confidential and limited basis in accordance with service agreements with our customers. Access to personal data is protected by user-specific credentials, passwords, and access rights.

In the event of any disclosure or transfer of data, applicable laws, regulations, and instructions from authorities are followed. The information we collect is not sold to third parties.

UPDATE OF THE PRIVACY POLICY

Our privacy policy may be updated, among other things, as legislation or our practices change.

CONTACT INFORMATION

For security, privacy, and personal data-related matters, you can contact info@renetec.com.